1 to 4 Years
BangaloreRelevant Industry
- Hospitality/ Home Interiors/ Luxury Retail
Job Description / Responsibilities
- Responsible for the smooth running of Experience Centre (EC) in General
- Running and monitoring processes to ensure exemplary overall customer experience
- Monitoring the condition of the EC and ensuring that the EC is presentable and well maintained at all times
- Running and monitoring processes for Data Collection on footfalls/walk-ins
- Running and monitoring processes for EC events and activations
- Running and monitoring and preventing any revamp/renovation/installation issues
- Ensuring all brand communication is presented to walk-ins and all customer touchpoints are active
- Conducting EC tours from time to time
- Maintaining brand hygiene at all times
- Coordinating shoots and press at EC
- Coordinating with in-house teams for internal content requirements and external teams for requisite needs
- Ensuring high quality of hospitality is prevalent across the EC
Desired profile of the candidate
- 1-4 years of work experience in managing one or more home decor/design store
- Familiar with the city’s retail landscape
- Strong communication skills – verbal and written
- Proactive attitude
- Organized and process driven
- Action-oriented
- Great interpersonal skills
- Highly effective coordination skills
- Extremely high level of ownership
- Managed sample and inventory
- Knowledge of excel/google sheets a big plus
Qualification
- Bachelors in Management, Engineering
- M.Com, MBA (Bachelors required)
